Company information
Lea Hoyer Jewellery ApS
Vestergade 3b, 1. sal, 8000 Aarhus C
CVR.: 42501557
+45 28 89 29 93

Terms and Conditions
When you are shopping at Lea Hoyer Jewellery you are automatically accepting our sales conditions. Therefore, we advise you to thoroughly read through all the below mentioned terms and conditions before you start shopping on

Postponement of agreement
Please note that your submission of the order is not a legally binding agreement. A binding agreement has only been entered once you have received the invoice on your e-mail.

Lea Hoyer Jewellery accepts payment methods with the following debit/credit cards:Visa, Visa Electron, Mastercard, Mastercard Debit, Mobilepay and Paypal. The payment will be drawn from your account as soon as your order has been dispatched and is on its way.
All prices on our website are quoted in Danish DKK including 25% VAT.

Lea Hoyer Jewellery strives towards shipping your order no later than the day after your order has been placed. The delivery time will therefore be approximately 1-3 working days in Denmark. When your order has been shipped you will receive a Track & Trace number allowing you to both follow and locate your parcel. In case of pressure of busyness, a longer delivery time may occur.

Shipping costs
Lea Hoyer Jewellery uses GLS parcelshop delivery as the preferred delivery method. In case of delays with GLS Lea Hoyer Jewellery cannot be held accountable for this delay. In case of very overdue or absent orders please send an email to:

Orders above 1000 DKK
GLS parcelshop: Free of charge
GLS home delivery: 80 DKK

Orders below 1000 DKK
GLS parcelshop: 50 DKK
GLS home delivery: 80 DKK

Other European countries
GLS-delivery: 180 DKK

Pick up
At the “check-out” page on you have the option to collect your order in our studio located in Aarhus C between 08:30 - 16:00 all weekdays. If you choose this option, we will send a message to the email indicated on the order details, when your order is ready for pickup in our studio. At pickup you must show identification in terms of both an order confirmation and present a valid ID.

Exchange / replacement
If you want to exchange an item to a different size or to replace it with another item, you must return your original order, and place a new order on the new item that you wish to purchase. When we receive your return order, we will make a refund to the same method of payment that you used making the original purchase.

If you wish to exchange or replace your order on our studio in Aarhus, you can arrange for an appointment at

If you wish to exercise a return of your order within 14 days after your purchase, we offer to send a return label on email.
Denmark: For the expense of the return label we deduct 50 DKK from the total amount reimbursed to your account.
Other European countries:  For the expense of the return label we deduct 180 DKK from the total amount reimbursed to your account.

If you do not wish to make use of a return label from Lea Hoyer, the item should be returned to:

Lea Hoyer Jewellery ApS
Vestergade 3b, 1. floor
8000 Aarhus C

Parcels must be sent directly to our address. We do not accept parcels that have been delivered to either parcel shops or pickup locations. We do not accept parcels sent with DAO.

Return of goods is your responsibility and it is important that you keep your tracking number safe in case of the parcel disappearing.

If you wish to return your order on our address in Aarhus, you can book an appointment at

The item must be in the same condition as you received it. If this is not the case, we reserve the right to reject the returned item.

We have to receive the returned item within 14 days from the delivery date. If this is not the case, the item will be returned to you.

Remember to enclose your order number and your full name when returning an order, so we can identify you and the relevant purchase.

Right of cancellation
Lea Hoyer Jewellery offers you the right to cancel purchased goods within 14 days from the date of receiving your purchase. If you decide to cancel your purchase, you are accountable for returning the item in the same condition as you received it. When the purchased goods have been returned to us, and the condition has been accepted, the purchase price will be reimbursed to your account within a few days.

If you wish to make use of your cancellation right, you need to inform Lea Hoyer Jewellery about this at no later than 14 days after you have received your order. The parcel should also be returned to our address no later than 14 days after the customer has received the parcel.

Claim policy
Lea Hoyer Jewellery grants customers 2 years warranty under the Danish Sale of Goods Act. The warranty does not cover normal wear and tear, damage caused by mishandling of the item or lack of maintenance.

The item can subsequently be returned for repair, replacement or by appointment, possibly crediting.

If you wish to register a complaint regarding a faulty item or flaws and deficiencies, please contact us as soon as possible at

Right to complain

In case of a disagreement about a solution regarding a complaint or a faulty item, the customer has the right to complain to the Centre for Complaint Resolution and subsequently the Danish Competition and Consumer Authority, if an agreement about a settlement cannot be reached with first mentioned.